... MAGIC 8-BALL Knows that Comcast STILL Sucks ...
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This Is MY Opinion & MY WebSite ...
If you agree with me, you're enlightened
( & maybe they put the screws to you too ) !
If you don't like it, please leave now & don't return !!! )
NOTE : This website should NOT be confused with and
is NOT affiliated or associated with Comcast in any way.
Any / All copyrighted material(s) shown or displayed herein,
are, of course, the property of their respective owners.
AFTER reading the information presented here,
IF you still want to go to the 'official' Comcast website,
you should be able to do an online search or call them.
( And REALLY, give me a break ...
... WHY would anyone actually want to subject
themselves to a dose of their "Triple SUFFERING" ? )
... Finally, a phone system that rivals Comcast quality ...
HERE is a synopsis of what happened to ME ... ( THIS Time ! )
I was at the office to pay my bill, in advance, for the next months (crappy) service.
Office person " L***** " started an argument with me about the way the office was being run.
Then, rude comments about me were made, OUT LOUD, and in front of other customers.
I walked out to my car, thought about what just happened and then back into the office.
I asked for her name to report her and she said "GO AHEAD !!!", then laughing loudly.
( Comcast Sucks ) ... SO THEN ...
Next, I am trying to reach someone to complain to, but to no avail for over 2 hours.
FINALLY, I reach someone who gives me the "executive line" number, ie., the complaint dept.
Of course, nobody answers, but I do leave messages with my return phone number.
Three calls and 3 hours later, still no return call from anyone at the "executive line".
(NOW, I know why " L***** " was laughing so loud about my "reporting" her)
( Comcast Sucks ) ... SO THEN ...
The next day, and 2 more calls to "executive line", only NOW the phone rings and rings but no answer.
Later in the day, 2 more calls, but NOW they go to answering machine but still no return call from them.
I get home after 3pm and find my cable is totally out ... no signal on the line.
I am on the phone with a tech for over one hour and he says "somebody will be there RIGHT AWAY to fix it"
Two hours later, no fix in sight, so I called again for repair and was on hold for 40 minutes before I hung up.
I called back, but THIS time I 'fooled the system' and got through in 5 minutes by posing as a NEW customer.
(SO ... treat your customers like crap but make POTENTIAL customers think they will get good service ...HA)
Another tech told me no one was coming out, but someone HAD already been out EARLIER to "Verify service".
He said that my cable service had been 'accidentally' disconnected, saying "no one would do that on purpose".
( Comcast Sucks ) ... SO THEN ...
Picketing in front of the office and other locations downtown (THANK You ALL for your overwhelming support !!)
Rest of the day is 6 calls to "executive line", with 3 calls no answer at all and 3 more messages left, none returned.
A tech with MANY years experience in cable (and outstanding customer service ... put HIM in charge !) calls me.
I tell him that I FORBID any Comcast employee or agent to trespass on my property without specific permission.
I know he's a principled & honest person, different from most Comcast people, so I let him check out the problem.
He finds that the outside connection box near my home was left with the cover open and not properly secured.
In addition, he found a filter (aka: video 'trap') 'someone' placed on the line that BLOCKED ALL Video signals.
THAT'S Right, 'someone' ADDED a device to the cable line to ENSURE that NOTHING could be received !!!!!
Now, I ask YOU ...
WHY was I demeaned and treated so shabbily by Comcast people ? ( Comcast Sucks )
WHY does Comcast have a complaint line that is not answered or does not return calls ? ( Comcast Sucks )
WHY was my service set to be "verified" the day after my problem with the office ? ( Comcast Sucks )
WHY was I lied to about a service person coming out to fix the lack of signal problem ? ( Comcast Sucks )
WHY was their no initial record of 'someone' even coming out to my house ? ( Comcast Sucks )
WHY did it take me with a picket sign out in front of their office to get someone to TRY to help me ? ( Comcast Sucks )
WHY did Comcast have 'someone' DISCONNECT my cable service, when it was paid for, in ADVANCE ?
( Comcast Sucks )
WHY has there, even NOW, been no attempt to make up for the things they have done ? ( Comcast Sucks )
... well, I think it's because Comcast is "Rotten From The Top Down" !! ( Comcast Sucks )
And it's no wonder there are so many thousands of Comcast Sucks related sites on the internet.
THEIR Business wants YOUR Business, but They do NOT care about YOU, only your money !!!
MANY people have spoken to me about this situation ... most of them have their own stories of abuse by Comcast.
Their franchise to do business here CAN be removed / revoked and maybe it's time to call for action to do so.
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... Comcast IS The Problem, NOT The Solution ...
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To leave comments, go to ComCraptic.com or it's link above
To contact US, please use the following email address :
admin@ComcastSucks.org
( OR Click HERE !!!! )
Here's an interesting story I found online ... You Go Girl !!
( ALSO, read all the comments attached to the story )
"... Just ANOTHER Unhappy customer strikes back at Comcast "
Comcast Sucks
I am not a writer or professional activist, but just another person screwed
by the out-of-control Comcast machine monopoly.
I do NOT condone violence to resolve problems, and everyone has their
own opinions as to Mona "The Hammer" Shaw's actions.
Some of you think she should be imprisoned, some think she is a Hero,
others think she did NOT go far enough.
No matter what YOU think, one thing is sure ... If one Internet search turns up
about 1 MILLION hits for the words "Comcast Sucks", then something
Really BAD MUST be going on there !!
If a company is rotten from the top down, how can anyone expect
the service / cust. service to be anything of value ?
And it's up to US, as consumers, and VOTERS, to either change that
or decide to live with it.
NOT through violence, but political power, we hope to force Comcast
to either change or 'get out of town'.
I have been protesting with a picket sign, several days a week,
with my simple message
ComcastSucks.org
which is a website started with the sole intention of getting enough signatures
on petitions to get our local Nassau County ( Florida ) commission to hold
hearings to determine if they will revoke the local Comcast franchise.
( ALL of you can do the same in your own localities, but TOGETHER
we all have a stronger voice !)
The website www.ComcastSucks.org comes up about #1 on an Internet
search list of thousands for the phrase "ComcastSucks" & "Comcast Sucks".
ANY of you with organizing experience who can help US plan our 'events', please contact me.
Whether you can help with picket signs, website creation and marketing,
video productions or just getting the word out, anyone who wants to help,
no matter how small the gesture, is welcomed and appreciated.
And, PLEASE add the link
www.ComcastSucks.org
to all your social networking sites and friends ... Spread The Word !!.
I can easily envision public meetings and gatherings with enough numbers
to "ROCK Comcast's boat" and put the fear of the Voters in the powers
that (supposedly) 'oversee' them.
Comcast does not think that a 'grassroots' effort against them
can be successful, but we think otherwise.
As you decide what you will do when you read this message,
I have one more comment :
"Whether You think You CAN, or whether You think You Can't, either way, You're Right !!!"
(I don't remember who said that, but it's true)
I appreciate you taking the time to read this message ...
... THANK You ALL !
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... Comcast IS Filtering YOUR Internet ...
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Important Update on Comcast Sucks .org
WOW ... Comcast is getting sensitive to people saying "Comcast Sucks",
and now Comcast is PAYING for Google AdWords ads
to appear in searches for the words "Comcast Sucks", trying
to sell you a bill of goods disguised as an apology, of sorts.
Buyer BEWARE ... Don't FALL for it !
Their idiotic ad/letter titled, "Comcast Customer Care", is a bigger
oxymoron than "Military Intelligence" or "Jumbo Shrimp" !!
It seems it would have been much easier to just treat people right,
in the first place, but that's NOT the way they do business.
Heck, with a monopoly given to you, you can do just about anything
you want, RIGHT ? Well, Maybe ... and Maybe NOT !!!
Comcast Sucks Comcast Sucks Comcast Sucks Comcast Sucks
Comcast Sucks Comcast Sucks Comcast Sucks Comcast Sucks
Comcast Sucks Comcast Sucks Comcast Sucks Comcast Sucks
Comcast Sucks Comcast Sucks Comcast Sucks Comcast Sucks
PS: every time someone clicks on their ad it costs them money
... WHOOPS ... THIS Just IN ...
An observant reader sent this photo which was taken,
I am told, during a half-time show at a sporting event
where Comcast was paying to advertise the unveiling
of their Newly-Improved customer service department.
"SAME Crap, DIFFERENT Day" ... thanks C.S. !!
And HERE is another good Comcast Sucks site I have found.
There are So MANY of them ... my search revealed THOUSANDS !!!
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A Creative and Artistic Visitor sent this in ...
" Its supposed to be a Yu-Gi-Oh Card, I edited it to match your site. I hope you don't mind "
... Pretty Cool, I Think !!
Are YOU Creative ?
Are YOU Musically Talented ?
Do YOU want to be Famous, well, maybe Infamous ?
We are accepting submissions of your own music for this WebSite's theme music / song.
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" OUR Thoughts "
( HOW Comcast could better serve it's Customers )
Allow the customer to have at least an ILLUSION of a LOCAL contact.
There is NO way for US to contact the LOCAL cable office, except to actually drive to that cable office, as all calls are 'wheeled' to a central office somewhere in another city.
And, if another city's office just can NOT take care of all their own calls, HOW are they going to take care of ones in other cities as well ?
SO, when my cable is crap, just all lines and snow, like it is NOW (for about 2 days, and still NO service call !!), I can't actually reach the service office to find out when / where, or even IF someone has been assigned to check the problem.
And the different offices / departments don't talk to Each OTHER very well, if at all.
But the meter is still running on my SERVICE, that I PAY FOR, and I will have to go through MANY fiery hoops to get a simple couple-of-bucks credit.
( HONESTLY, it's probably easier, and makes me feel better, to just put-up with this nonsense,
which refuses to change,and RANT on ComcastSucks.org or other anti-Comcast sites !!! )
HELLLOOOOOO
This is an Update to the PREVIOUS post ...
... Here it is, March 1st, 4:45pm, THREE Days and yet ANOTHER call to Comcast to fix
my cable, absolutely nothing from them, no call or callback, no service tech, NOTHING !!!
Of course, as this is the way Comcast NORMALLY operates, I am NOT surprised at bit !!!!
More CRAP from the Master of Crap, which, by the way, reminds me that
the name of our New Forum ...
... IS ...
( THE Envelope, PUUUUUHHHHHH - LLLLLLEEEEEEEEAAAAASSSSEEEEEEEEE !!!!!!! )
www.ComCRAPTIC.com
Now, How PERPECT, and Totally Deserved, is THAT ??
The Saga Continues ...
Episode 3 - " As The Fuse BURNS ! "
So NOW, my lack of service is 5 DAYS without resolution, but I DID get a call
from a service tech yesterday, as directed to him by the Comcast corporate office,
to get my problem resolved ASAP.
When he called me, he was the ONLY tech 'on-call', he had NOT seen ANY record of my
reporting a problem or requesting a service call, and he was currently working on a LARGE
outage about 60 miles away, but, he said he would DROP that job to come fix MY problem.
Now, as badly as I wanted Comcast to fix MY problem, I could not see all those other people
having NO service at all, just so I could have a watch-able TV picture, so I told him to fix their
problem and get with me early the next day.
SO, ( here ) Nassau County ALONE is 726 square miles, and the addition of some Georgia
Counties, Brantley County - 447 sq.mi., Camden County - 783 sq.mi., and Charlton County -
783 sq.mi., that totals 2739 square miles to be covered by ONE 'on-call' tech.
I know this particular service tech, and he IS one of the very best at what he does, but still,
that's Simply AMAZING to me that Comcast thinks that is an acceptable business practice !!!
Comcast should get rid of some of the non-and-under performing 'customer service' reps and
put some more service techs on the job, and while they're at it, they can get rid of any of the
'dead-wood' in the company who thought of and continue to approve of this type of idiotic policy.
As for the way my calls for service were handled, I usually do not think it is a good idea to
export good American jobs to other countries, but it would probably be an improvement
to have someone actually answer the phone and log-in a problem, even if you have a hard
time understanding what they are saying ( and NO service tech is available to come and fix it ).
Now, HERE is something you may never have seen before ...
... a dedicated service tech "Getting The Job Done" !!
Well, 5 Days Late, but HOORAY, Anyway !!!!!!
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I had trouble with my Comcast service (both TV and internet) last year and even told them what was wrong.
We need a new amplifier in one of there green pods in our cul-de-sac.
But they would always send a different crew each time and tell me something different.
One guy even said "the ground was too cold".
Finally couldn't take it anymore and got this sign made up for $20 and went to Comcast headquarters on Gude Dr.
Stood in front for an hour with everyone coming in and out and driving by giving me the thumbs up and tell me their woes!
Then a executive (?) came out and asked me to leave so I went down the road to the entrance of Gude Dr., not on Comcast property.
Stood there with my sign for about another hour and got more thumbs up and car horn toots.
Then another executive (?) came down and finally asked me what my problem was and I told him.
He promised that he would look into it and send over some service techs.
Within two hours I had two Comcast vans in my cul-de-sac and they told me they fixed the problems.
(I needed a new amplifier - Exactly what I told them for months! )
Feel free to share my story ...
If you want Comcast to fix anything just get your little $20 sign and a few hours of your time and things will get done.
Today, my email is down ... glad I saved my sign!
Feel free to share my story on your wonderful website.
Power to the People!
Tim Edwards
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OTHER
People NOT Afraid To PICKET Comcast
. . .
Jim Whelan
Jim Whelan
2 Anonymous Chicks
Mike B.
. . .
Where's YOUR Picture ??
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